FAQ - Frequently Asked Questions


Q: CAN WE USE SPORTSEARS WATCHING THE TV AT HOME?

A: NO. IT IS A FAN-BASED PRODUCT DESIGNED FOR USE AT THE GAME.
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Q: WILL THE UNIT WORK OUTSIDE THE STADIUM?

A: NO. IT IS DESIGNED TO PICK UP THE TRANSMISSIONS FROM INSIDE THE STADIUM ARENA.
HOWEVER, THE PREMIUM UNIT WILL WORK AS A NORMAL FM RADIO WHEN YOU ARE NOT
AT THE GAME, AS WILL THE AM AND FM RADIO ON THE AFL SPORTSEARS.
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Q: AT WHICH GAMES CAN WE USE SPORTSEARS TO HEAR THE UMPIRES OR REFEREES AND TV COMMENTARY?

A1: AFL: SPORTSEARS CAN BE USED TO HEAR THE FIELD UMPIRES AT ALL
TOYOTA AFL PREMIERSHIP SEASON MATCHES,THE AFL FINAL SERIES AND THE
NAB CUP MATCHES ACROSS AUSTRALIA WHERE THE MATCHCOM UMPIRES'
COMMUNICATION SYSTEM IS IN USE.

A2: RUGBY LEAGUE PREMIUM: SPORTSEARS CAN BE USED AT ALL NRL TELSTRA PREMIERSHIP GAMES,
SELECTED TOYOTA CUP GAMES IN AUSTRALIA AND ALL TOYOTA CUP GAMES IN NEW ZEALAND,
STATE OF ORIGIN, NRL FINALS AND THE GRAND FINAL.

A2B: RUGBY LEAGUE BUDGET: REMEMBER!! WITH THE BUDGET UNIT YOU CAN ONLY HEAR THE REFEREE.

A3: RUGBY UNION: SPORTSEARS CAN BE USED AT ALL SUPER RUGBY MATCHES, THE BLEDISLOE CUP
AND STEINLAGER INTERNATIONAL TEST MATCHES IN AUSTRALIA. YOUR AUSTRALIAN RUGBY SPORTSEARS
UNIT CAN ALSO BE USED IN NEW ZEALAND AT ALL INVESTEC SUPER RUGBY, STEINLAGER INTERNATIONAL
TEST MATCHES, INCLUDING THE BLEDISLOE CUP SO DON'T FORGET TO TAKE YOUR
SPORTSEARS WITH YOU!
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Q: HOW MUCH ARE THE SPORTSEARS UNITS TO BUY?

A: THE AFL UNIT COSTS AU$45, THE LEAGUE AND UNION PREMIUM UNITS RETAIL FOR AU$80
AND THE LEAGUE BUDGET UNIT RETAILS AT AU$45. THE BUDGET RUGBY UNION
TELEVISION COMMENTARY ONLY UNIT RETAILS AT AU$35.

OUR SPORTSEARS HEADPHONES RETAIL AT AU$20.

(ALL PRICES INCLUDE GST).
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Q: WHERE CAN I BUY SPORTSEARS?

A: YOU CAN BUY SPORTSEARS ON THIS SITE OR
PLEASE CLICK HERE TO FIND YOUR NEAREST STOCKIST.
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Q: HOW LONG WILL THE BATTERIES LAST?

A: USUALLY, THE BATTERIES SHOULD LAST A WHOLE SEASON.
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Q: HOW DOES THE SPORTSEARS UNIT WORK?

A1: THE AFL UNIT HAS A 3 WAY SWITCH FM/UMPS/AM. SELECT FM OR AM AND USE
THE TUNING DIAL TO TUNE INTO AN AM OR FM RADIO STATION. IF YOU SELECT
UMPS AT THE STADIUM YOUR AFL SPORTSEARS UNIT WILL AUTOMATICALLY
TUNE INTO THE FIELD UMPIRES MICROPHONES.

A2: PREMIUM UNIT: ONCE YOU HAVE SELECTED THE SPORTSEARS MODE ON THE FM,
SE2 (IN AUSTRALIA) OR SE1 (IN NZ) SWITCH ON THE RIGHT SIDE OF THE UNIT, YOU CAN
CHOOSE THE FOLLOWING OPTIONS USING THE WHISTLE/TV SWITCH ON THE LEFT SIDE
OF THE UNIT. SWITCH TO THE WHISTLE SYMBOL AND YOU CAN LISTEN TO THE REFEREE
AND TOUCH JUDGES IN BOTH EARS. SWITCH TO THE TV SYMBOL AND YOU CAN LISTEN
TO THE TV COMMENTARY IN BOTH EARS AND FINALLY, SWITCHED TO THE
WHISTLE / TV SYMBOL, YOU CAN LISTEN TO THE REFEREES IN ONE EAR AND THE
TV COMMENTARY IN THE OTHER.

A3: BUDGET UNIT: TURN ON THE UNIT AND ON THE RIGHT HAND SIDE OF THE UNIT,
SWITCH TO EITHER 'AUST' FOR AUSTRALIA OR 'NZ' FOR NEW ZEALAND , DEPENDING ON WHICH
COUNTRY YOU ARE IN. THE UNIT WILL AUTOMATICALLY TUNE INTO THE SPORTSEARS SIGNAL.
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Q: CAN I SUBSITUTE THE SUPPLIED SPORTSEARS EARPIECES WITH MY i-Phone / i Pod Earpieces?

A: NO. THE SPORTSEARS EARPIECES ARE ALSO THE FM ARIEL FOR THE SPORTSEARS UNIT.
SUBSTITUTING OTHER EARPIECES WILL REDUCE YOUR FM SIGNAL RECEPTION.

IF YOU HAVE DAMAGED YOUR SPORTSEARS EARPIECES, PLEASE CONTACT US AND WE WILL BE
HAPPY TO SUPPLY YOU A REPLACEMENT SET. ALTERNATIVELY, SPORTSEARS WRAPAROUND
HEADPHONES ARE AVAILABLE AT NZ$25.00 OR AUS$20 ON THIS WEBSITE. USE THEM INSTEAD
OF THE NORMAL EARPIECES SUPPLIED WITH YOUR SPORTSEARS UNIT TO GIVE AN ENHANCED
LISTENING EXPERIENCE. THEY ARE ALSO IDEAL FOR FORMER PLAYERS THAT HAVE THOSE
WORN AND TORN EARS OR ANYONE THAT EARPIECES DON'T SUIT!

THE WRAPAROUND HEADPHONES CAN BE USED WITH ANY OF THE SPORTSEARS PREMIUM OR
BUDGET MODELS ON THIS SITE.
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Q: I WEAR HEARING AIDS. CAN I USE SPORTSEARS?

A: YES. WE ALSO SUPPLY SPORTSEARS HEADPHONES AT NZ$25.00 OR A$20 ON THIS WEBSITE.
THEY ARE IDEAL FOR HEARING AID USERS. THEY SIMPLY FIT OVER THE HEARING AIDS.
IN FACT, WE HAVE HAD TEARS OF JOY WHEN WE HAVE DEMONSTRATED THEM TO CUSTOMRS!
THESE HEAPHONES CAN BE USED WITH ANY OF THE SPORTSEARS PREMIUM OR BUDGET UNITS
AVAILABLE ON THIS WEBSITE. 
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IF YOU THINK YOU HAVE A QUESTION THAT WE CAN ANSWER IN OUR FAQ,
PLEASE CLICK HERE TO WRITE TO US WITH YOUR QUESTION.
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